← portfolioMadam, OTP? · Project Kabootar

Colossus · KEN Case Competition 2026 · "Madam, OTP?"

Start here: MAIN Project Kabootar Overview, the one document that explains the whole project and links to everything below.

Team Colossus · Track Product Strategy · Opening: the delivery OTP · Rails: Delhivery (logistics), Gnani (voice), Pine Labs (payments).

How this folder is organised

Everything below is your own wording, kept verbatim. Where a file contains anything written by me it says so at the top.

# File What it holds Whose words
MAIN MAIN Project Kabootar Overview The whole project in one document, with links to every file below Your words + my signposts
01 01 Problem Statement The opening page, the six respondent quotes Organisers, verbatim
02 02 Round2 Brief and Questions Round 2 brief, the earlier question set, judging criteria, track Organisers + your track note
03 03 Whimsicals Mind Maps Your first three mind maps, node by node, with Mermaid Yours, verbatim
04 04 Submitted Answers Your Round 2 answers (the concierge design), plus your raw longer versions Yours, verbatim
05 05 Voice First Solution Your voice-first message in full, mapped to the flow, with Mermaid Yours, verbatim
06 06 Your Thinking Log Your working messages in order and the respondent quotes Yours, verbatim
07 07 IVR Reference and Rail Facts IVR.pdf, Gnani quick start, research notes Sources + my notes (marked)
08 08 Final Round Written Answers Your Round 3 written answers Yours, verbatim
09 09 Final Round Whimsical Transcription The simulation board and the big questions board Yours, verbatim
10 10 Updated OTP Map Final Latest OTP map with partners and emotion Yours, verbatim
11 11 Strategy Narrative How To Explain It The speaking spine with links to everything Your quotes + my signposts

Evolution of the solution (read this before presenting)

  1. Round 2, version 1: Delivery Concierge Agent. Household QR badge, 2 to 3 m geofence, voice priority list, payment release. Company: Delhivery. → file 04
  2. Voice-first rethink. The call at about 1 hour or 1 km, three availability states, photo drop-off, video proof for returns. Raised that this "breaks the qr". → file 05
  3. Round 3 final: Flipkart / Ekart, "kabootar". Voice call, WhatsApp, QR per waybill sent as a picture, agentic COD with UPI Reserve Pay, confidence-gated manual call, T-5 and T-3 stack triggers. → files 08, 09

Decisions (settled)

Still open

Source files this was built from

attachment-d628df6f.txt (problem statement) · attachment.txt (Round 2 brief) · madam_otp_.pdf · IVR.pdf · quick-start.md · Madam_otp__2x.png · Screenshot_2026-09-10_at_8_35_20_PM.png · Screenshot_2026-09-21_at_6_06_39_PM.png · 3c83bfd6-attachment.txt · your three latest Whimsical exports · your chat messages.